Features
One platform. Every restaurant role.
BiteBliz unifies operations, inventory, finance, marketing, events, and customer experience into a single cloud platform built for modern restaurants.
Operations & POS
Smart POS & Counter System
Fast billing with receipt printing, discounts, refunds, multiple payment methods, cashier management, and comprehensive sales reporting.
QR Scan-to-Order
Guests scan table QR codes to browse menus, place orders, and pay — no app downloads required.
Kitchen Display System (KDS)
Orders are digitally routed to the kitchen via Accepted → Preparing → Ready workflow, reducing errors and improving speed.
Digital Menu Management
Admins manage menus, categories, pricing, descriptions, and item availability from a centralized dashboard.
Dual-Screen POS Terminal
Optional professional hardware package with dual-screen display, Intel Core i5, 256GB SSD, and a customer-facing display screen.
Dine-In, Takeaway & Delivery
Manage table allocations, pickup orders, delivery dispatch, and customer notifications — all from one platform.
Inventory & Supply Chain
Auto Inventory
Stock quantities are automatically adjusted whenever customer orders are completed — no manual counting needed.
Ingredient-Level Tracking
Track individual ingredients used in meal preparation for accurate food cost analysis and recipe management.
Low Stock Alerts
Receive proactive notifications whenever inventory reaches predefined minimum thresholds.
Supplier Management
Manage supplier records, procurement activities, purchase histories, invoices, and supply chain operations.
Customer Experience
Live Order Tracking
Customers follow their order in real time — Accepted → Preparing → Ready → On The Way → Delivered.
Reviews & Ratings
Collect customer reviews and meal ratings to strengthen trust and continuously improve service quality.
Loyalty & Referrals
Cashback rewards, loyalty points, and referral bonus programmes that turn customers into a growth channel.
Bulk Email Marketing
Send newsletters, promotions, event invitations, and personalised campaigns directly to your customer base.
Events & Reservations
Event Management
Create and promote restaurant-hosted events with capacity controls, pricing tiers, and time slot intervals.
Event Reservations
Customers reserve seats for events with guest lists, payment upload, and automatic confirmation emails.
Private Event Booking
Manage bookings for birthdays, corporate meetings, celebrations, and private gatherings.
Finance & Payroll
Finance Ledger
Track revenue, expenses, and profitability from a centralized financial dashboard with full audit trails.
Smart Payroll
Automate salary calculations, performance bonuses, and overtime management for your team.
Analytics & Reports
Real-time sales analytics, peak hours analysis, top-selling products, and customer spending insights.
For Cashiers & Waiters
Two-Click Checkout
Tap items, pick dine-in or takeaway, and complete the sale instantly from the POS interface.
Anti Double-Click Shield
Idempotency keys guarantee one order per submission — even on the slowest networks.
Clean Print Receipts
Print-optimized layouts render perfectly on thermal printers, with no UI clutter.
QR Order Approvals
Approve or reject customer QR table orders from a single clean queue on any device.
Kitchen Display System
Goodbye paper tickets.
The KDS gives your chefs a live, color-coded board of every incoming dish. Tap to start, tap when ready — waiters are alerted instantly and customers see real-time order progress.
